top of page

Privacy Policy

1. Introduction

1.1 Amazing Clivias ("we", "us", "our") is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

1.2 This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA).

 

2. Information We Collect

2.1 We may collect the following personal information:

  • Name and surname

  • Contact details (e.g., email address, phone number)

  • Shipping and billing address

  • Payment information

  • IP address and browsing behavior on our website

  • Any other information you provide to us voluntarily

2.2 We collect personal information directly from you when you:

  • Register or create an account on our website

  • Place an order for our products

  • Subscribe to our newsletter or marketing communications

  • Contact our customer service team

  • Participate in surveys or provide feedback

 

3. Use of Personal Information

3.1 We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you regarding your orders and inquiries

  • Provide customer support and resolve issues

  • Send you marketing communications and promotional offers (if you have opted-in)

  • Improve our website, products, and services

  • Comply with legal and regulatory requirements

 

4. Sharing of Personal Information

4.1 We may share your personal information with:

  • Third-party service providers who assist us with payment processing, shipping, and marketing

  • Regulatory authorities and law enforcement agencies, where required by law

  • Other third parties with your consent or as necessary to fulfill your requests

4.2 We require all third-party service providers to respect the security of your personal information and to treat it

       in accordance with the law.

 

5. Security of Personal Information

5.1 We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

5.2 Our website uses secure encryption technology to protect your payment information during transmission.

5.3 We limit access to your personal information to employees, agents, contractors, and other third parties who have a business need to know.

 

6. Your Rights

6.1 You have the right to:

  • Access your personal information and request a copy

  • Correct any inaccuracies in your personal information

  • Withdraw your consent to the processing of your personal information (where consent is the legal basis for processing)

  • Request the deletion of your personal information (subject to legal and contractual restrictions)

6.2 To exercise your rights, please contact us.

 

7. Cookies

7.1 Our website uses cookies to enhance your browsing experience and to collect information about how you use our website.

7.2 You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

 

8. Changes to this Privacy Policy

8.1 We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will take effect immediately upon publication.

 

9. Contact Us

9.1 If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.

​

bottom of page